CUSTOMER SUPPORT


Power Conversion Technologies, Inc. is dedicated to providing quality products to consumers around the world. We have been able to achieve this goal for multiple decades now thanks to all of you. If you are having issues at all, we want to be able to improve your experience, so please let us know what the issue is; that way we can do everything in our power to address it. We pride ourselves on providing quality customer support, and want to make sure that your operations continue running smoothly. So, if you are having an issue, please provide us with as much detail as possible on the issue by using the form below.

Please make sure that while filling out the form below, you have access to the specific product you ordered, model number, serial number, along with any potential warranty information. It would also be helpful to include the power rating of the product, as well as the current location of the product. Providing this information (along with the description of the issue itself) will best allow us to provide the quality support that you are looking for, and that we want to provide for our customers. Thank you.

  • Frequency Converter, DC Power Supply, Battery Charger, DC/AC Inverter, etc.
  • For example: 45KVA
  • The model number can be found on the unit's label, usually located on the inside of the door, or on the front or back of the unit.
  • The serial number or NSN number can be found on the unit's label, usually located on the front or back of the unit, or inside the door.
  • Please include any causative factors.